Duty Manager – Holiday Apartments
Part-Time | Tuesday to Friday | 8:30am – 5:00pm
About the Role
Our client is seeking an experienced and hands-on Duty Manager to join their holiday apartment complex. Working as part of a dynamic and supportive management team, you will play a key role in ensuring smooth daily operations, enhancing guest satisfaction, and contributing to ongoing revenue growth.
This is a fantastic opportunity for a hospitality professional who thrives in a fast-paced environment and enjoys leading from the front.
Key Responsibilities
* Warmly greet and welcome guests, delivering exceptional customer service
* Manage check-in and check-out processes, including payments
* Respond to guest enquiries and provide information on facilities and local attractions
* Resolve guest concerns professionally and escalate when required
* Maintain a clean, organised, and welcoming front desk area
* Handle phone enquiries and coordinate internal communications
* Work closely with housekeeping and maintenance teams to meet guest needs
* Process payments and maintain accurate financial records
* Light Housekeeping duties when required
About You
* Minimum 12 months’ experience as a Duty Manager or Assistant Manager in a similar property
* Proven leadership skills with the ability to motivate and guide a team
* Strong communication skills, both written and verbal
* Excellent problem-solving abilities and confidence handling complex situations
* Highly organised with strong time management skills
* Professional presentation and attention to detail
Flexibility & Availability
* Ability to work across a varied roster, including weekends, public holidays, and school holidays
* Standard shifts: Tuesday to Friday, 8:30am – 5:00pm
How to Apply
If you're ready to take the next step in your hospitality career, apply now with your resume and a cover letter outlining your experience and interest in the role.
Only shortlisted candidates will be contacted.