Job Role Overview
* The store leader is accountable for the day-to-day management of the retail operation, encompassing customer service delivery, team performance enhancement, scheduling, inventory control, reporting, and adherence to occupational health and safety protocols.
* Leadership experience within a retail/hospitality context and a passion to drive professional development are essential requirements.
* A strong sense of collaboration, well-developed communication skills, and meticulous attention to detail are necessary attributes.
Key Responsibilities
1. Ensure effective customer service and support across all areas of the store.
2. Lead and manage a high-performing retail team to achieve sales targets and business objectives.
3. Coordinate the scheduling of staff to meet operational needs and business requirements.
4. Maintain accurate stock levels and manage inventory effectively to prevent stockouts and overstocking.
5. Analyze sales data and develop reports to inform business decisions and improve store performance.
Requirements
* Proven leadership experience in a retail or hospitality environment.
* Demonstrated ability to motivate and develop teams to achieve excellent results.
* Excellent communication and interpersonal skills.
* Strong analytical and problem-solving skills.
* Able to work effectively in a fast-paced environment.