Store Manager
* The role: Store Manager
* The roster: Full-Time (38 hours per week), on Tuesday-Saturday
* The location: RATIONALE Woollahra
* You will deliver luxury end-to-end client retail experiences
* You will drive the people leadership and development of your store team
* You will lead a positive, high-performing team culture
* You will lead sales initiatives to drive commercial success, meeting store KPIs
* You will deliver sales reporting to your retail leadership team
* You will manage the rostering and smart booking scheduling of your store and its services
* You will oversee and manage store operations and administration tasks
* You will be empowered with an education onboarding program and ongoing training
* You will provide informative skin analysis and tailored skincare product plans to your clients
* For those with beauty and skin therapy qualifications, you will perform RATIONALE’s world-class luxury facial treatments, with use of non-invasive modalities and massage techniques
Qualifications
* A qualification in beauty, skin, or dermal therapy (desired)
* Experience delivering excellent client service in a retail, luxury, spa or clinic environment, in a similar role
* Experience in leading high-performing teams, and supporting individual performance and development goals
* Experience in leading and driving sales results and commercial success
* Experience in implementing operational excellence and administrative processes
* Passion for skincare, building client rapport and relationships, and delivering on client skin goals
* Excellent interpersonal skills, proactive time management and organisational skills
* Openness to ongoing education and team collaboration within a positive team culture
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