* Full-time permanent position in Rockhampton
* Increase your take-home pay with Salary Packaging
* Supportive team environment with opportunities to up-skill and grow
About UsCommunity Solutions Group makes a difference in people's lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals, families and communities across Queensland, Victoria and New South Wales.
About The RoleWe are seeking an NDIS Support Coordinator to join our team. In this role, you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports, ensure they maximize their NDIS plans, and address any barriers by implementing action plans.
Key Responsibilities
* Build strong relationships with participants, their families and external service providers
* Drive as required to visit participants
* Assist participants in negotiating with providers about what they will offer and help them understand the cost they will need to allocate from their NDIS budget
* Work within billable hours and targets
* Ensure service agreements are completed
* Take a holistic approach to capacity building and help participants break down and address their barriers
Your Skills and Experience
* Previous experience working with, and a thorough understanding of, the NDIS and the ability to understand facets of NDIS Plans/Budgets
* Experience with billing targets and case noting
* High-level administration experience, compliance capabilities and IT skills - particularly with Excel
* You are a true people person, preferably with demonstrated disability sector experience and the ability to motivate and build rapport with participants, their families and service providers
* A business mindset and a customer service focus
* Excellent time management and prioritisation skills with high-level organisation skills
Benefits and Perks
* Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
* Purchase a new or used car using pre-tax income, saving on both the purchase price and running costs
* Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
* Discounted family gym memberships through Fitness Passport
* Supportive induction and learning opportunities
* Six weeks paid parental leave for primary carer
* Free coaching and counselling through our Employee Assistance Program
* Reward and Recognition Program
Intrigued?We'd love to hear from you.