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Operations manager

Ipswich
beBeeFacilities
Posted: 19 August
Offer description

As a key player in our organisation's success, you will be responsible for the efficient and compliant management of our buildings. This includes overseeing maintenance, health and safety, and relationships with third-party contractors.


Main Responsibilities:

* Manage daily facilities operations across all sites, ensuring buildings are safe, compliant, and well-maintained
* Implement, monitor, and deliver planned preventative maintenance (PPM) and coordinate reactive repairs
* Conduct regular site inspections to uphold health, safety, security, and building standards


People Management:

* Lead and supervise the day-to-day facilities operations, ensuring the needs of employees, visitors, and customers are met while working in line with our values and financial budgets
* Foster a culture of high performance, accountability, and customer-focused service making use of process improvement initiatives
* Develop and maintain strong relationships with key stakeholders across the organisation


Health and Safety Compliance:

* Act as the responsible person for H&S across all locations in line with UK legislation
* Ensure comprehensive and up-to-date risk assessments, fire safety arrangements, and emergency procedures are in place and understood
* Promote a culture of safety, including near-miss reporting and deliver relevant training and guidance to staff


Project Management:

* Plan, lead, and execute projects, delivering on time and within budget, ensuring all work complies with H&S standards


Sustainability and Environmental Targets:

* Identify and lead initiatives to reduce the organisation's carbon footprint across all operations
* Monitor energy usage, identifying opportunities for improvement


Budget Oversight:

* Manage resources effectively, ensuring cost-effective procurement and value for money across all facilities-related spend
* Maintain oversight of leases and property-related obligations for the branch network


Contract and Vendor Management:

* Manage third-party suppliers and service contracts
* Monitor performance against SLAs and KPIs and hold contractors to account for delivery

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