Personal Banking Advisor Role
This is a career-defining opportunity to become an integral part of our branch network, fostering meaningful connections with customers from diverse backgrounds. As a Personal Banking Advisor, you will be at the heart of our operations, welcoming clients and engaging in conversations to understand their needs and provide tailored banking solutions.
You will utilize your product knowledge to assist customers in achieving their financial goals both in-person and over the phone, referring them to specialized banking teams when necessary.
Key Responsibilities:
1. Foster strong relationships with customers, providing exceptional service and support.
2. Analyze customer needs and offer customized banking solutions.
3. Work collaboratively with internal teams to deliver seamless customer experiences.
4. Maintain accurate records and meet sales targets.
This full-time role involves working Monday to Friday, and we welcome applications from individuals with a passion for helping others and a willingness to learn and adapt to new banking procedures and technologies.
About Us
We are committed to empowering our customers to make the most of their money and creating a supportive and inclusive community. We offer a range of benefits, including competitive salaries, comprehensive training programs, and opportunities for growth and development.
Requirements:
* Customer service and sales experience, ideally in a customer-facing or phone-based role.
* Resilience and ability to manage challenging situations.
* Numerical capability, with proficiency in cash handling and counting.
* Energetic personality and genuine passion for helping people.
We encourage applications from individuals who share our values and are passionate about delivering exceptional customer service. If you need any adjustments during the recruitment process, please let us know.