Job Title: Customer Service Representative
Job Description
We are seeking a highly motivated and professional customer service representative to join our dynamic team in Cairns. This role is ideal for candidates with strong administrative skills and a proven background in customer service or call centre environments.
The successful candidate will play a key role in providing exceptional support to clients and customers, ensuring enquiries and orders are handled efficiently and professionally.
Key Responsibilities:
* Manage a high volume of inbound customer enquiries via phone and email in a professional and timely manner.
* Accurately process customer orders, requests, and updates using internal systems.
* Maintain detailed and accurate records of customer interactions and transactions.
* Collaborate with colleagues to ensure seamless service delivery and resolution of customer issues.
Required Skills and Qualifications
Demonstrated experience in customer service, administration, or call centre roles.
Excellent verbal and written communication skills.
Strong organisational and administrative abilities with attention to detail.
Driver's license and reliable transportation.
Ability to obtain and maintain a medical clearance and police check.
Benefits
Join a supportive and collaborative team environment where professionalism, reliability, and teamwork are valued.
This is an excellent opportunity for a professional, customer-focused individual to contribute to a well-established team, grow their skills, and make a meaningful impact on customer satisfaction.
Others
Simplified timesheets required.
Face-to-face interviews will be conducted by the client.