Job Overview
The Medical Secretary role at our healthcare centre in Dubbo requires an individual with excellent customer service skills to provide top-notch care and support to patients.
* Key responsibilities include greeting patients, handling telephone calls, making appointments, performing general clerical duties, managing patient records, and liaising with medical professionals.
* Patient interaction is a crucial aspect of this position, requiring empathy, active listening, and effective communication skills.
* Additionally, the successful candidate will be responsible for billing and banking tasks related to Medicare, DVA, health funds, and workers' compensation.
Essential Skills and Qualifications
To succeed in this Medical Secretary role, candidates should possess exceptional administrative skills, including data entry, record management, and communication. They should also be able to work effectively in a team environment and maintain confidentiality when handling sensitive patient information.
1. Customer Service: Provide exceptional care and support to patients, ensuring a positive experience.
2. Administrative Support: Manage patient records, perform data entry, and assist with billing and banking tasks.
3. Communication: Develop strong relationships with patients, medical professionals, and other stakeholders through clear and effective communication.
Benefits
We offer a dynamic and supportive work environment that fosters personal and professional growth. Our team is committed to delivering exceptional patient care, and we believe that our Medical Secretaries play a vital role in achieving this goal.