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We are excited to announce an opportunity for a full-time Operations Assistant (we call them Service Assistants) to join our dedicated team at TIMG. Based at our Cavan site, you will play a crucial role in supporting our operations and delivering excellent customer service.
You will:
* Liaise with clients in a timely and accurate manner
* Maintain strong written and verbal communication with clients, internal and external stakeholders, and team members
* Perform data entry and reporting tasks
* Answer and action all inbound calls
* Answer and action all assigned correspondence
* Use and understand daily systems to assign and complete tasks
* Proficiency in Microsoft Office Products
* Being comfortable lifting up to 16kg
* Picking and packing as required
About you manager:
Work under a true team player, they understand the importance of every role and are always willing to help where needed. They lead by example and encourage and understand their team members with passion!
Who You Are
* Organisation: You keep things neat, tidy, and accurate.
* Prioritisation: You ensure tasks are completed based on importance.
* Tech Savvy: You quickly learn new systems and software.
* Customer Service: You approach problem-solving with the customer in mind.
* Communication: You effectively communicate verbally and in writing.
What We Offer
Join a company dedicated to a culture that is fun, friendly, supportive, and respectful. Our benefits include:
* Salary sacrifice for superannuation contributions
* Purchased additional leave (after 12 months)
* Discounts on Ford vehicles
* Employee Assistance Program for you and your immediate family
* Employee Referral Program
* Study Assistance Program
About TIMG
TIMG is the leader in helping businesses manage, integrate, and access their important information easily and securely. We are an organisation of teams where everyone is valued and respected, and we urge you to value and respect all work colleagues and customers. Our values reflect our commitment to being trusted, innovative, motivated, and gumptious. We seek out better ways to solve problems, challenge the status quo, and inspire our customers.
TIMG is an Equal Opportunity Employer.
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