Overview
As Sales Manager, you will lead the front-of-house sales team, partnering closely with the Store Manager and Customer Service Manager to deliver strong commercial results and an exceptional customer experience from pre-purchase through to after-sales support.
This leadership role is ideal for someone who enjoys coaching teams in real time, driving performance, and building capability within a large-format retail environment. With a team of approximately 15-20 direct reports, this role plays a critical part in shaping a sales-focused culture on the shop floor while ensuring operational excellence and a seamless customer journey.
Responsibilities
* Lead and inspire a large sales team to deliver profitable sales growth
* Coach and develop team members using structured performance and development frameworks
* Identify training gaps and support succession planning and talent development
* Drive a customer-first culture, ensuring a seamless pre- and post-purchase experience
* Monitor and report on sales performance, category results, and key KPIs
* Maintain strong visual merchandising standards, planograms, and in-store marketing execution
* Contribute to store financial performance through inventory management, labour planning, and expense control
* Ensure all operations meet compliance and legislative requirements, including consumer law and safety
* Build strong working relationships with internal and external stakeholders
What We\'re Looking For
* Minimum 2+ years\' experience in retail leadership
* Strong track record of sales performance and team development
* A hands-on leader who enjoys being present on the shop floor
* Experience managing larger teams in fast-paced retail environments
* Strong operational capability including P&L awareness, reporting, and store standards
* Passion for delivering a high-quality customer experience
Why This Opportunity
* Join a well-established national retailer with strong systems and support
* Lead a large, diverse team within a high-performing store environment
* Attractive salary package with a balanced roster
* Genuine opportunity to develop leadership capability and progress your career
If you are a motivated retail leader who thrives in a high-energy, customer-focused environment, we would love to hear from you.
To apply online, please click on the apply button.
Alternatively for a confidential discussion please contact Sophie El Atam on 0416 482 284 or selatam@frontlineretail.com.au quoting the reference number above.
Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing
www.frontlineretail.com.au
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