OverviewPublic Area Attendant (Casual) | InterContinental Sanctuary Cove ResortJoin to apply for the Public Area Attendant (Casual) role at IHG Hotels & Resorts.
InterContinental Sanctuary Cove Resort is part of IHG, the world's largest family of luxury hotels.ResponsibilitiesResponsible for ensuring all assigned areas are kept thoroughly clean and to Brand standards.Adhere to Hotel Handbook guidelines for presentation, grooming and punctuality.Develop and maintain cohesive working relationships with immediate team and wider hotel team.Communicate to supervisor any difficulties with service, guest comments and other relevant information; follow complaint handling procedures for prompt resolution of challenges.Provide courteous, professional, efficient and flexible service at all times, following hotel standards of performance.Perform other duties as required by the Housekeeping Manager or designate including allocation of room cleaning, priority cleaning and assisting colleagues.Stand for long periods and walk long distances around the resort.Must be strong, healthy and fit with a passion for hospitality.QualificationsGood communication skills; housekeeping experience preferred.Excellent attention to detail with a commitment to high standards.Physically mobile and able to carry, push or lift items such as linen, beds, bed sheets and vacuum cleaners; able to stand and move about the facility.Knowledge of safe working habits, chemical handling and hotel operations desirable.Flexibility to work various shifts including evenings, weekends and public holidays across a seven day roster.Must hold a current Australian driver's licence and be eligible to work in Australia.Full working rights in Australia.BenefitsPaid birthday leave - Part time / Full time rolesHotel perks including accommodation and food & beverage discountsEnhanced parental leaveProactive health days and flexible work optionsLifelong development program and career progression supportIHG Career Milestone celebrationsTransfer of entitlements as you move and grow with IHGAccess to discount retail platformAbout InterContinental Sanctuary Cove ResortVisit the InterContinental Sanctuary Cove Resort website for more information.
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