About the Opportunity
We are seeking a skilled professional to join our team as a Funeral Arrangement Specialist. In this role, you will work closely with families during one of the most challenging times in their lives.
* Meet with clients to plan and arrange funeral services, ensuring every aspect is thoughtfully considered.
* Coordinate service details with various stakeholders, including cemeteries, clergy, celebrants, florists, and other providers.
* Prepare necessary documentation, bookings, and paperwork for funeral services.
* Work collaboratively with our dedicated team to deliver seamless service to client families.
* Provide compassionate support and expert guidance to families from diverse backgrounds and faiths.
About You
To be successful in this role, you will have an innate ability to prioritize the needs of our clients. Your attention to detail and commitment to delivering exceptional service will make a significant impact on our families' experiences.
You will possess:
* Previous experience in a funeral arrangement or related role, such as customer service or event management.
* Demonstrated ability to manage complex and sensitive arrangements with meticulous care.
* Excellent interpersonal and communication skills, enabling effective collaboration with stakeholders.
* A genuine sense of empathy and dedication to supporting bereaved families.
* Strong organizational skills and adaptability in managing changing priorities.
* Confidence working under pressure and resilience in the face of change.
About Us
We pride ourselves on providing a professional and welcoming environment for our employees. Our team specializes in creating personalized funeral arrangements for individuals from all nationalities and cultures, both locally and internationally.