The Opportunity
Delaware North Australia has an exciting opportunity for a Training Specialist to support the Operations Team at Marvel Stadium.
The successful candidate will be responsible for designing, implementing, and overseeing training programs that enhance technical skills and customer service excellence in a fast-paced environment.
Key Responsibilities
* Develop comprehensive training programs tailored to different hospitality departments.
* Collaborate with operational managers to design training content that balances technical skills and customer service excellence.
* Foster a positive learning culture and provide hands-on training on equipment, operational tools, and standard operating procedures.
* Utilize Delaware North's Learning Management System (LMS) platform to facilitate continuous learning and development.
About You
* Proven experience in hospitality training, preferably in stadiums or large event venues.
* Strong background in food & beverage operations, customer service, or event management is an advantage.
* Excellent communication and interpersonal skills are essential.
* Experience in creating and delivering training programs and materials.
* Knowledge of hospitality systems and software is beneficial.
About Us
Marvel Stadium is one of Melbourne's top destinations for sports and entertainment, hosting Australian Football League teams, A-League matches, and various events throughout the year.
As part of Delaware North, you'll be part of a global legacy with 100+ years of history behind it. Our operations span the world, offering unique paths to growth and success.
We're committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, orientations, and experiences.