Doctor Northbridge is seeking a friendly and experienced Medical Receptionist to join our team at our conveniently located practice in Northbridge, Western Australia.
This is a casual position, offering flexible work hours to suit your needs.
As a Medical Receptionist, you will play a key role in ensuring the smooth running of our medical practice and providing exceptional customer service to our patients.
What you'll be doing
Greeting and welcoming patients to the practice in a friendly and professional manner
Handling incoming phone calls, booking appointments, and managing the practice's appointment schedule
Preparing and maintaining patient files and medical records in a confidential manner
Assisting with administrative tasks such as invoicing, data entry, and general office duties
Providing support to the clinical team as required
Maintaining a high level of customer service and ensuring a positive patient experience
What we're looking for
Previous experience as a Medical Receptionist or in a similar customer service-oriented role
Strong communication and interpersonal skills, with the ability to interact with patients, clinicians, and colleagues in a professional and empathetic manner
Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
Proficiency in using medical software and computer systems
Proficiency in Microsoft Office suite applications
A friendly, positive, and proactive attitude with a commitment to providing exceptional patient care
Valid Australian work rights or appropriate work visa
What we offer
At Doctor Northbridge, we are dedicated to creating a supportive and inclusive work environment.
We offer competitive remuneration, opportunities for professional development, and a range of benefits to support your work-life balance.
If you are passionate about healthcare and want to be part of a dynamic and innovative team, we encourage you to apply now.
About us
Doctor Northbridge is a leading medical practice that has been serving the Northbridge community.
We are committed to providing quality, patient-centred healthcare and are proud of our reputation for excellence.
Our team of experienced clinicians and dedicated support staff work together to deliver exceptional medical care to our patients.
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