About The RoleProvide and maintain a highly responsive and effective administrative support and customer service function to the 24 hour Emergency Department Reception.
Contribute to patient flow by performing a support role to nursing and medical staff in the department.About YouOur ideal candidate will be someone who can demonstrate the following:Customer Focus Is focused and responds to the needs of customersOrganisation and Planning Plans work to maximise their efficiency and work outputsTeam Focus Is able to work cooperatively and effectively within a team environment getting along with othersQuality Focus Delivers work of high quality, validity and accuracy of services.Continuous Learning Implements and plans ways to improve their skills across all skills sets, identifying gaps and seeking appropriate interventions and input from othersTechnical KnowledgeHigh level of analytical and problem-solving skills.
Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systemsProficiency in the application of internal hospital information systems in addition to Microsoft Word and ExcelMandatory RequirementsThis position is required to work as part of a 24 hour/ 7 day a week roster.This position is required to work public holidays and therefore an entitlement of 6 weeks annual leave will be provided.This position may be required to work across the various facilities throughout the West Moreton Health.Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16About West Moreton HealthWest Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036.
Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community – Follow this linkBenefits17.5% annual leave loading (Additional allowances/entitlements may apply)12.75 % employer contribution to superannuationProfessional developmentSalary sacrificing optionsWellness programsEmployee Assistance Service (EAS).
To applyFurther information regarding this role please download and read the attached Role Description and Information Packages.
You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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