Locations: Cairns
• Townsville
• Mount Isa
Employment: Full-time (multiple vacancies)
Make a real difference across North & West Queensland. NWRH is seeking enthusiastic Counsellors and Mental Health Professionals to join our team delivering high-quality support through Carer Gateway (Townsville & Mount Isa) and Stepped Care Psychological Therapies (Cairns).
Come for the life experience, stay for the lifestyle.
WHY NWRH?
Salary: From $73,000 to $91,000 + super (depending on experience/qualifications)
Leave: 5 weeks annual leave + 17.5% loading
Benefits:
* Salary packaging ($15,900)
* Birthday leave
* Paid parental & partner leave
* Recognition bonus ($500 at 2 years)
* Rental subsidy (Mount Isa)
* Relocation assistance
* Monthly professional supervision
* Development pathways (including MH Social Worker accreditation support)
* Supportive, multidisciplinary team environment
AVAILABLE ROLES
COUNSELLOR – CARER GATEWAY (Townsville & Mount Isa)
Provide in-person counselling to Carer Gateway clients experiencing stress, anxiety, depression and low mood due to their caring role. Sessions must align with the In-Person Counselling Service Design and Guidelines.
Key Responsibilities
• Deliver evidence-based counselling (Rogers, CBT, or similar)
• Provide needs assessments, brief interventions and single-session therapy
• Offer psychoeducation, care planning and supported referrals
• Maintain accurate case notes, outcomes & reporting
• Provide community-based and outreach support where required
• Work collaboratively with the local Carer Gateway team and stakeholders
Required Accreditation (Contractual Requirements)
You must have:
* Accreditation with ACA, PACFA, AASW, or equivalent
* Recognised qualification in counselling, psychotherapy or social work
* Minimum 3 years' counselling experience in Australia
* Experience delivering Rogers/CBT-based therapies (or similar evidence-based practice)
MENTAL HEALTH PROFESSIONAL – STEPPED CARE (Cairns)
Provide structured psychological therapies to individuals across the lifespan experiencing mild–moderate and, where appropriate, high-intensity mental health needs through PHN-funded Stepped Care Psychological Therapies.
Key Responsibilities
• Deliver evidence-based therapies & brief interventions
• Complete clinical assessments and structured treatment plans
• Use pre- and post-outcome measures
• Provide care coordination, referrals & liaison with providers
• Deliver therapy face-to-face, telehealth and occasional outreach
• Work with children, adolescents, adults and families
• Contribute to quality improvement and reporting
Required Accreditation (Contractual Requirements)
You must have:
* AASW, ACA, PACFA, AHPRA (Provisional or Registered Psychologist), or equivalent
* Tertiary qualifications recognised in Australia
* Minimum 3 years' clinical experience in Australia
* Competence in CBT, Rogers, or related evidence-based therapeutic modalities
ABOUT YOU (for both streams)
• Strong therapeutic capability and professional judgement
• Ability to build rapport quickly and work collaboratively
• Cultural capability and commitment to inclusive practice
• Digital confidence (clinical systems, telehealth, documentation)
• Ability to travel for outreach (varies by role)
• High level of ethics, integrity and confidentiality
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
MANDATORY REQUIREMENTS
• Blue Card (or eligibility to obtain)
• NDIS Worker Screening
• National Police Check
• Current C Class driver's licence
• Full Australian working rights
QUESTIONS?
Contact Human Resources at
APPLY NOW
Help improve mental health outcomes across North & West Queensland — and enjoy a rewarding career in a supportive, values-driven organisation.
We're reviewing applications as they arrive—apply today
Come for the life experience, stay for the lifestyle.