Job Summary
The Planning Coordinator will provide comprehensive scheduling and support services to the Field Service Technical Team.
Responsibilities include coordinating travel arrangements, resolving customer interactions, and ensuring compliance with site access requirements.
Key Responsibilities:
* Liaise and coordinate the schedule of service technicians
* Resolve customer interactions end-to-end via phone and email
* Coordinate travel arrangements for technicians (including flights and accommodation)
* Ensure technicians are compliant for customer site access through site access databases
* Plan, quote jobs, create purchase orders, invoicing, and credits
This is a permanent, full-time position based at Bullivants Welshpool.
About the Role
In this role, you will work closely with internal sales teams and other stakeholders to achieve common goals.
Required Skills and Qualifications
Previous experience in a planning or scheduling role is essential. You must be confident in liaising with internal and external stakeholders and proficient in computer skills.
Benefits
Our company offers opportunities for career development and progression, as well as discounts at leading retailers.
Company Information
We are a supportive network of stakeholders who value diversity and inclusion.