About the Role
Located in Adelaide, this position reports to the Branch Service Manager and supervises the efficient delivery of customers' new units and provides direction to the workshop team for repairs of rental fleet.
Key Duties & Responsibilities:
* Achieve WHSE KPIs and strive for a zero-harm environment
* Supervise the efficient flow of work through the workshop
* Provide guidance to the workshop Pre-Delivery staff
* Provide weekly progress reports on new unit production levels
* Provide a high level of customer service in line with TMHA values
* Identify areas of possible growth
* Ensure maximum productivity
* Ensure TMHA policies and procedures are followed
Requirements:
* Trade qualification in material handling equipment or similar field would be highly regarded
* Strong leadership skills, including people management and supervision
* Commitment to maintaining safe work practices (safety qualification would be highly regarded)
* Previous experience in IC, Battery Electric and Hydraulics would be advantageous
* A high level of product knowledge, or willingness to participate in training programs to increase your product knowledge
* Excellent time management and organisational skills
* Strong computer skills, including Word and Excel
* Knowledge of ERP systems (M3) would be highly regarded
About Us:
Toyota Material Handling Australia (TMHA) is Australia's number one forklift company. We are fully owned by the Toyota Industries Corporation (TICO), a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution. Our close relations with the factories provide our employees with industry best accredited product trained technical support. As a strong, financially secure business with a great future ahead, we focus on the development of our people.