Join us as a Customer Service Officer - Toowoomba at BOQ GroupWe are seeking passionate individuals to join our team in Toowoomba. This role is ideal for those who enjoy delivering excellent customer service and are interested in starting or advancing their career in banking.About The RoleAs a Customer Service Officer, you will be the first point of contact in the branch, providing exceptional service, supporting customers' financial needs, and promoting digital banking solutions. Your responsibilities will include handling transactions, conducting needs-based conversations, and identifying opportunities for personal banking and lending.About YouWe are looking for individuals with excellent communication and relationship-building skills, a proactive attitude, and a genuine interest in banking. Previous banking experience is preferred but not required. If you are a team player committed to exceeding customer expectations, we want to hear from you.About UsBOQ Group is a collection of challenger brands dedicated to providing a genuine alternative to traditional Australian financial services. Our brands, including BOQ, ME Bank, Virgin Money Australia, and BOQ Specialist, aim to build social capital through trust and community engagement. We value diversity and inclusion, fostering a workplace where everyone feels valued and supported.Our BenefitsFlexible working arrangementsDiscounted financial productsSalary sacrificing optionsPaid parental leavePurchase additional annual leaveDiscounted private health insuranceEmployee Assistance Program (EAP)Access to employee network groupsPride in Diversity membershipHow To ApplyApply via our Careers Page or follow the provided link. We encourage Aboriginal and Torres Strait Islander People to apply and welcome people of all backgrounds, genders, and abilities. Please inform us of any reasonable adjustments needed during the interview process.Note: Successful applicants will undergo background screening as per legal requirements. No agency applications accepted.
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