Closes: 15 April 2026
Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: 70976
Directorate: Education
Advertised (Gazettal date): 01 April 2026
Contact Officer: Elisabeth Judd on or (02) 6142 0486
Details: The Enrolments Officer is an active member of the University of Canberra High School Kaleen Front Office team assisting with the operations of the school business and is accountable to the ACT Education Directorate. The Enrolments Officer will work under general direction in relation to established priorities, task methodology and work practices to provide support to the Business Manager in the day-to-day administration of the school in line with school requirements and Directorate priorities and policies and procedures. They will provide a welcoming and safe environment for all students, families and external stakeholders.
Eligibility/Other requirements:
* Working with Vulnerable People (WWVP). Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
Enrolments Administration/Management
* Manage the enrolments process within the school in accordance with Directorate Policies and Procedures.
* Maintain accurate & compliant student records using a range of record keeping systems and databases including student files (including Medical Information).
* Manage the school’s Enrolments mailbox.
* Manage student records movement and ensure compliance with record keeping and processes according to Education Directorate requirements and legislation.
* Assist a diverse range of student and family enquiries throughout the year across a broad range of topics including enrolments, attendance, absences, and key dates.
* Sensitively and confidentially report parent or student concerns and other relevant information provided to the appropriate team members.
* Coordinate sensitive documentation by maintaining confidentiality requirements according to relevant legislative and policy principals.
* Provide appropriate advice and support to staff and parents on student related matters.
* Develop collaborative relationships with key stakeholders and external agencies.
* Effectively communicate with sensitivity both orally and in writing
* Support the functions of student enrolment requirements and associated processes in accordance with relevant legislation and Directorate policy
Teamwork
* Work effectively in a team environment by working with others towards a common goal.
* Plan, set priorities and meet deadlines with minimal supervision.
* Assist other staff to meet team and individual deadlines.
* Understand and work within the ACTPS Code of Conduct and ACTPS values of respect, integrity, collaboration and innovation, and model behaviour consistent with the ACTPS Respect, Equity and Diversity framework.
Communication and Stakeholder Management
* Provide excellent customer focused service to students, staff and the school community through managing customer relationships with a range of internal/external stakeholders/clients as required. Key stakeholders include teachers, school psychologists, parents/carers and Education Directorate staff.
* Provide excellent customer-focused service to students, staff and the school community.
* Develop collaborative relationships with key stakeholders and external agencies with the ability to deal with complex matters with assistance from supervisor.
* Effectively communicate with sensitivity both orally and in writing.
* Participate in work area business planning and improvement; provide input and assist in the review, development and implementation of policy, guidelines and procedures.
* Exercise initiative and judgement in solving day to day operational problems and suggests new ways of working to improve service delivery.
* Assist the line area manager to meet the relevant priorities and targets outlined in the school improvement plan and other strategic documents.
Note: This is a temporary position available from 25 May 2026 to 21 May 2027.
How to Apply: Please submit a written response no longer than two pages addressing the Professional/Technical Skills and Knowledge. A copy of your current resume with details of two referees. A copy of WWVP card to be submitted with the response.
Applications should be submitted .
Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
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Note
This is a temporary position available from 25 May 2026 to 21 May 2027.