Global Cardiology Receptionist
Global Cardiology, a leading privately owned Cardiology practice in Western Australia is seeking candidates with Medical Reception experience, for opportunities in our clinics, both North and South of the River.
We prioritize patient‐centric healthcare services of the highest quality and are looking for a candidate who shares our commitment to excellence and compassion.
Key Responsibilities
* Welcoming patients in person, over the phone, and through other communication channels with efficiency, friendliness, and courtesy.
* Managing the day‐to‐day operations of the clinic from opening to close of day.
* Answering and managing incoming phone calls.
* Collecting and accurately entering patient information and any other relevant data.
* Scheduling and organising patient appointments, running the clinics and handling invoicing / receipting processes.
* Knowledge of the MBS schedule and accurate billing procedures.
* Maintaining confidentiality of patient personal and financial information at all times.
* Liaising with healthcare professionals such as referring doctors, pharmacists, hospital and other practice staff courteously and helpfully.
Requirements
* Excellent communication skills with a positive and friendly demeanor.
* Professional presentation and demeanor.
* Experience using Health Track software is advantageous.
* Ability to work independently with initiative.
* Capability to thrive in a fast‐paced environment and handle multiple tasks simultaneously.
* Willingness to take direction to ensure the smooth operation of the practice.
* Pride in work and productivity, especially when serving patients in need, with flexibility during times of high demand.
* Understanding of confidentiality requirements.
* Availability to cover sick and annual leave as needed.
* Friendly and supportive team members.
* Modern and bright clinic.
* Conveniently located to public transport.
If you possess these qualities and are ready to be an integral part of a team dedicated to patient care, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and why you believe you are the ideal candidate for this role. We look forward to welcoming you to our team at Global Cardiology.
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