Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Changan ThailandNegotiate after-sales service agreements for the Australian market.Liaise with the local distributor, ensuring smooth communication on spare parts, claims, training, and technical support. Foster a strong working relationship and efficient workflow between the company and the Australian distributor.After-sales Issue Communication and Resolution:Coordinate with the company headquarters and the distributor to resolve after-sales issues. Collaborate with relevant teams in China to ensure timely responses to the distributor’s after-sales service needs.Development and Optimization of After-sales Service Policies and Procedures:Contribute to the creation and optimization of after-sales service policies, ensuring compliance with local regulations and market requirements.Organize training programs to ensure that distributors and service teams fully understand and follow the established after-sales policies and procedures.Qualifications:Minimum of 10 years of relevant experience in aftersales.Proficient in automotive after-sales spare parts, claims management, and technical services.Experience with an electric vehicle brand would be highly preferred.Strong market analysis abilities, expertise in the repair of new energy products, and solid management skills.Fluency in Chinese is preferred.Proficient in using office tools (e.g., Microsoft Office).Possesses knowledge of automotive manufacturing and maintenance, with a preference for a background in Vehicle Engineering, Mechanical Engineering, Automation, or related fields.Seniority levelSeniority levelAssociateEmployment typeEmployment typeContractJob functionJob functionCustomer Service, Engineering, and SalesIndustriesMotor Vehicle Manufacturing, Retail Motor Vehicles, and Wholesale Motor Vehicles and PartsReferrals increase your chances of interviewing at Changan Thailand by 2xGet notified about new After Sales Service Specialist jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 days agoBrookvale, New South Wales, Australia 1 month agoCustomer Service and Logistics SpecialistNorth Sydney, New South Wales, Australia 3 days agoRydalmere, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoRydalmere, New South Wales, Australia 3 days agoSchool Engagement Specialist - Box of BooksNorth Rocks, New South Wales, Australia 1 day agoSenior Business Development Manager - Managed ServicesSydney, New South Wales, Australia 3 weeks agoSenior Business Value Specialist - Amazon Connect, AWSSalesforce Developer and Consultant - Expression of InterestSydney, New South Wales, Australia 3 weeks agoGuildford, New South Wales, Australia 2 weeks agoSmall Business Banker | North West SydneyHarris Park, New South Wales, Australia 1 week agoSenior ANZ Database Specialist Solutions Architect, AGS Specialists Data and AISydney, New South Wales, Australia 1 day agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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