This role will coordinate multi-disciplinary teams to mobilise service improvements for Clinical Informatics functions required by Health Service Agreements and Strategic Plans.
The Role
An opportunity has become available for a Team Lead (Service Coordination) to join Gold Coast Health (GCH) where the focus of our 13 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
* Provide portfolio-specific strategic analysis and operational planning to contribute to achieving outcomes
* Coordinate and manage resources, workflows and activities to enable implementation of service delivery initiatives
* Provide leadership and advice regarding strategic and operational management
* Collaborate in developing, implementing, maintaining and reviewing internal processes
About you
To be successful in this position you will require:
* While not mandatory, a relevant qualification would be well regarded
* Declaration of serious discipline history must be disclosed
* Criminal History Screening will be required for new employees (GCH will cover cost)
Benefits
* Flexible work options
* Career Development
* Salary Packaging
* Modern Facilities
* Diverse Work Culture
* Research Opportunities
* 12.75% super
* 17.5% leave loading
Salary
* Permanent full time
* Base salary ranging from $140 115 - $150 371 per annum
About Us
The Digital Transformation and Research (DTR) division has been established to drive significant service improvements and digital transformation opportunities, in alignment with the strategic objectives outlined in the Gold Coast Hospital and Health Services (GCHHS) Strategic Plan 2028 (G28). The DTR portfolio consists of interconnected functional business units and teams, including Research, Digital Experience, Digital Delivery, Digital Experience, Health Information, Information Security and Cyber Readiness. Digital Experience is part of the Digital and Information stream within the division.
The service provides:
* Application change requests and optimisation
* Application hosting services
* Applications management and provisioning
* Audio-visual support services
* Clinical system workflow support and adoption
* Cyber security services and support
* Digital architecture services
* End user support services
* Hospital technology infrastructure services
* Incident and problem management
* Technical change management
* Technical and integration specialist support
About Gold Coast Health
* Nationally and internationally recognised location for innovative medical research and health care
* Annual operating budget exceeding $1.5 billion
* More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
* Secondary and tertiary health services across more than 20 facilities
* Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
* A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
* Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong
How to Apply
Click APPLY to submit your application by Monday, 30 March 2026
Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.
Job Ad reference: GC678500
Please note: no third-party applications will be accepted.