OverviewOur Store Manager roles are all about leading and coaching our store teams to be the best they can be.
You'll work closely with the Assistant Store Manager to lead a team of Department Managers, and together, you'll be accountable for delivering value to our customers and creating a workplace where team members feel safe and connected around our purpose.
As a leader who cares, you'll play a key role in supporting and coaching the Assistant Store Manager, Department Managers and their teams.
You'll help them continue to grow their careers and deliver consistently valuable operational standards and customer service every day.
We serve over 1000+ communities, which means our Store Managers need to lead their large and dynamic teams with a connected and caring approach.
The goal is delivering consistently good customer service, availability and community connection.
It's a big job, but you'll have the support you need to continue your professional development as you grow your career with us.
What You'll Do
Demonstrate an unwavering focus on customer satisfaction by enabling a positive whole of store shopping experience through Everyday ACTs - Acknowledge, Care & Thank
Make safety a top priority for team and customers by ensuring correct processes are followed in store
Support Department Managers to create rosters that provide the team with consistency and ensure we have the right team at the right time
Empower, coach and develop your team to unlock their leadership potential so that they can continue to grow their careers at Woolies
Respond to the changing needs of our customers by ensuring strong product availability through strong in store process discipline and team resourcing
Use data to deeply understand the needs of customers and team to ensure priorities relevant to your store are focused on to improve both team and customer experience
Stay sharp and keep a keen eye on the commercial side of things, with the ability to respond quickly and adapt
Build strong relationships with the local community to bring value and connection to the neighborhood
Take action and support the Sustainability Plan to contribute to creating a better tomorrow for everyone
What You'll Bring
A strong desire to lead store operations, providing leadership and coaching to your team on a day to day basis, keeping customer and team top of mind all the time
An ability to work well with others through collaboration to achieve great outcomes and grow your knowledge
Awareness of your own leadership style and willingness to continue developing and become a future leader
A commitment to make our customers smile through everyday actions – Acknowledge, Care, and Thank!
Understanding the importance of teamwork and how it creates a positive shopping experience for our customers
A curious mind eager to learn and grow, helping you take the next exciting step in your career
What You'll Experience
Exciting opportunities to grow your career through hands-on experience and learning
Flexibility to enable a healthy work/life balance to suit your personal needs and business requirements
Workplace support, including 24/7 access to the Sonder App for you and your family
Access to Grace Papers, helping you achieve that right balance between work and family life
A progressive and competitive leave policy that gives you more time for the things you love
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