Our organization is dedicated to fostering a culture of responsible gaming.
* As the Guest Support Manager, you will be responsible for monitoring guests for signs of problem gambling issues and implementing effective solutions.
* Key to your success will be developing strong relationships with customers, leveraging these connections to promote safer gaming practices.
* You should possess a proven track record in building productive partnerships, designing innovative strategies, and contributing to a positive work environment.
Essential Qualifications:
* Demonstrated ability to critically evaluate situations and propose informed solutions.
* Knowledge of relevant laws and regulations that govern our operations.
* Proven capacity for sound decision-making and risk management.
About Our Organization:
* We are a leading entertainment venue committed to inclusivity, equity, and diversity in all aspects of our business.
* Our goal is to provide an exceptional customer experience while prioritizing the well-being of our guests and team members.