Join our dedicated and hard-working team providing regional businesses with support, services, education and resources as our Receptionist where you will play a vital role as the first point of contact for clients and visitors.A day in the life of our ReceptionistThis is a busy and varied role in our team and no two days will be the same however the jobs you will be completing each day could look like:Managing Reception duties including handling counter, web-based and phone enquiries with a high level of customer serviceCoordinating bookings for our function rooms which also includes ordering catering, preparing rooms and cleaning rooms after each booking (this at times includes a level of manual handling involving moving tables to and from rooms)Administrative support including filing, printing, photocopying, laminating, mail duties, stationery and typingCoordinating the ongoing maintenance and servicing of office equipmentEnsuring the Bundaberg main office kitchen, hallways, shop front and reception areas are kept clean and tidyAssisting with preparing, formatting, editing and reviewing written materials, including creating client action plan documentation using CanvaRecording and managing client records into the company’s CRMSupporting other team members with client appointments, workshops and events, administrative tasks and reporting processesCoordinating and assisting tenants with property management issues and maintenance requestsAssisting with coordinating marketing activities per the guidance of our Marketing Manager including making website updates, preparing marketing collateral, newsletters and social media post schedulingProviding administration support to some of our core funded programs, including managing logistics for training events and mentoring programsWho we are looking forA bubbly positive personality who is not afraid to pick up the phone and talk to anyone as well as get their hands dirty and take on any new tasks that are thrown their wayA responsible person who has a current a Drivers Licence (minimum P plate) and eithers holds or can apply for a National Police CertificateDemonstrated experience in administration, customer service or similar rolesProven experience with preparing, formatting, editing and reviewing written materials, including creating documentation using Canva (Canva skills are desirable however we can also teach you how to do this)Experience or a passion for managing and contributing to marketing content including social media pages and websitesA Certificate III or higher in Business Administration (desirable) or a similar relevant qualification and/or experience. We are also open to this opportunity being provided on a traineeship basis so please talk to us about options on your applicationSomeone who reads our values of People, Integrity and Community and resonates with them on a personal levelWho we areRegional Business HQ are a small close-knit team of individuals who are passionate about supporting regional businesses to thrive. We are going through a period of growth and change and are continuing to focus on the creation and sustainable development of new employment opportunities in regional areas by assisting and nurturing new and existing businesses. We do this through the provision of low-cost business consultancy services, training facilitation, grant and tender application support, event planning and hosting, collaboration with local agencies and other business support.How to applyPlease submit your application online via our Swag app careers page (https://jobs.swagapp.com/AU/jobs/regional-business-hq-receptionist) with your resume and cover letter and ensure that you answer the screening questions as well. Incomplete applications will not be considered. The salary range for this position is $40,000 – $60,000 dependent upon experience.Role Type
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