Assistant Manager – ANZ
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Role Type: Permanent / Fulltime
Role Location: 56 McDowall Street Roma Qld 4455 Australia
Role Schedule: Full Time (40hrs/week)
Job Posting End Date: 23/12/2025, 11.59pm, (Melbourne Australia)
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About The Role
Team up with a supportive Relationship Manager to look after a portfolio of Agribusiness customers, providing a great way to build specialist industry expertise. You'll help drive growth through acquisition, increasing share of wallet and referrals. And you'll have great insights and data to understand and anticipate what your customers need, thanks to investment in new systems and technologies.
This role leads to many career pathways within commercial banking and across the rest of ANZ. Whichever pathway is right for you, there are inspiring leaders and tailored learning opportunities to give you the skills and accreditation you need to go after it.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
What will your day look like?
Working with your Relationship Manager, you'll manage a portfolio of customers by:
* Proactively developing and maintaining a detailed understanding of the customer's business and financial needs.
* Acting in the best interest of the customer and applying a customer‑centric approach to support the customer's business needs with suitable products and services.
* Providing appropriate solutions towards account maintenance and customer needs.
* Maintaining a well‑managed portfolio compliant with all relevant policies and procedures.
* Maintaining control of workflows across all compliance and customer fulfilment processes.
* Collaborating with product partners and other stakeholders to fulfil customer needs.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
* Prior experience in a commercial banking frontline role and commercial lending.
* Ability to manage strong customer relationships by handling service queries and solving minor issues.
* Strong communication skills to assist customers effectively.
* Attention to detail when reviewing agreements and contracts.
* Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit).
* Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications.
* Familiarity with risk management concepts, particularly in credit risk, risk and market risk.
* Familiarity with regulatory requirements such as KYC and AML.
* Preferred agricultural industry experience and awareness.
* Preference for tertiary qualifications in Commerce, Business, Economics, Accounting, or Ag Science/Economics.
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
* From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
* You'll feel your impact on customers and your own growth, supported by resources, opportunities, and support to take the next big step in your career.
* Diverse workforce and flexible working arrangements, allowing employees to 'make work, work for them'.
* Benefits including access to health and wellbeing services and discounts on selected products and services.
Equal Employment Opportunity Statement (EEO)
At ANZ, we welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
How to Apply
To find out more about working at ANZ, visit You can apply for this role by visiting ANZ Careers and searching for reference number .
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