About the Role
The Global Head of Partner Network will lead CTM's worldwide partner program, ensuring its financial performance and strategic alignment with the company's global growth objectives. This senior leadership role is accountable for positioning the partner network as a high-value contributor to client delivery, supplier leverage, and sustainable revenue growth.
Responsibilities and Duties
* Own full P&L responsibility for the global partner network.
* Deliver revenue growth through partner participation in CTM's global programs and services.
* Maximise the financial contribution of the partner network through effective engagement, commercial alignment, and integration with CTM's broader business objectives.
Strategic Leadership
* Define and execute the long-term vision for CTM's partner network as a global growth platform.
* Build credibility with multinational clients through a strong partner footprint and consistent delivery.
* Establish structured governance, KPIs, and performance reporting across all partners.
Partner Development
* Build senior-level relationships with partner agency leaders across all regions.
* Strengthen partner alignment with CTM's global programs, platforms, and initiatives.
* Ensure the partner network provides strong coverage, high performance, and alignment with CTM's global strategy.
Commercial Growth
* Broaden adoption of CTM's global offerings and solutions across the partner network.
* Enable joint sales pursuits with partners to acquire and grow multinational business.
* Develop strategic partnerships that enhance CTM's global coverage and client offering.
* Lead a global partner engagement team, setting clear expectations and performance goals.
* Work cross-functionally with Sales, Account Management, Supplier Relations, Technology, Marketing, and Finance to fully integrate the partner network into CTM's commercial model.
* Represent CTM externally with clients, suppliers, partners, and industry associations.
Education and Experience
* 15+ years senior leadership in global corporate travel, with direct experience managing large-scale agency or partner networks.
* Proven record of delivering commercial growth and financial performance (P&L ownership).
* Culturally fluent with experience across multiple geographies.
Knowledge, Skills and Abilities
* Exceptional strategic, financial and leadership capability.
* Strong supplier and client negotiation skills, with a track record of driving compliance and adoption.
* Data-driven, commercially focused, and highly collaborative.
* Willingness to travel extensively.
Why CTM?
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;
* Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
* Training and Development opportunities
* x2 Wellness/Chillout Days
* Blended work arrangements with hybrid WFH flexibility
* 2 Weeks extra leave - Purchase Leave
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.
Email recruitment@travelctm.com for more information about the role and position description.
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