At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.
We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.
We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what's possible.
Job Description
We are seeking an experienced
Senior Business Analyst
for an initial 4‑month contract to support a large, complex health environment undertaking analysis and planning for future digital and operational improvements. This role is best suited to a requirements‑focused, stakeholder‑driven Business Analyst who enjoys working in multidisciplinary teams and translating complex clinical and operational needs into clear, structured requirements.
In this role, you will work closely with business, clinical, and technical stakeholders to define capabilities, document requirements, and support decision‑making around future solutions. The work is analysis‑led rather than delivery‑led, with a strong emphasis on requirements definition, workshop facilitation, documentation quality, and traceability. You will contribute to structured analysis that informs solution options, including build, configure, or vendor‑based approaches, without being responsible for solution design or delivery.
This is a hands‑on role suited to someone who is comfortable operating in ambiguity, engaging senior stakeholders, and producing high‑quality artefacts that align to established standards and governance processes. Flexible working arrangements may be available, with some on‑site presence expected.
Qualifications
To be successful in this role, candidates should demonstrate:
* Proven experience as a Senior Business Analyst working on complex ICT, digital, or data‑enabled initiatives.
* Strong capability in requirements elicitation, analysis, validation, and documentation, including workshops and stakeholder interviews.
* Experience translating business or clinical objectives into clear, structured requirements and delivery options.
* Excellent written and verbal communication skills, with the ability to synthesise complex information into practical artefacts.
* Experience producing analysis documentation such as requirements packs, process models, decision records, or capability models.
* Exposure to health, government, or large enterprise environments (highly regarded but not mandatory).
* Familiarity with structured delivery environments (Agile, Waterfall, or hybrid) and working within governance frameworks.
Additional Information
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks