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Systems officer (townsville)

Townsville
Great Barrier Reef Marine Park Authority
Posted: 1 October
Offer description

Systems Officer
APS3

Townsville, QLD
Ongoing/Non-ongoing; Full-time
Applications close Sunday 12 October, 2025

The Great Barrier Reef Marine Park Authority (the Reef Authority) is a Commonwealth non-corporate entity, and a statutory agency established by the Great Barrier Reef Marine Park Act 1975 (Marine Park Act), reporting to the Minister for the Environment and Water. Our objective is the long-term protection, ecologically sustainable use, understanding and enjoyment of the Great Barrier Reef for all Australians and the international community through the care and development of the Marine Park.

Managing a reef roughly the size of Italy demands many skills and talents, so you don't have to be a marine biologist to contribute to our mission. From finance to marketing roles, we have a team almost as diverse as the ecosystem we protect. Our commitment and dedication to the Great Barrier Reef and the Australian public have a long-lasting impact, and we are looking for individuals who can bring their unique skills, experience, and knowledge to our high-performing and inclusive organisation.

The Position

We are seeking a public service business administration skilled to support The Great Barrier Reef Marine Park Authority’s activities in protecting the marine park. The position contributes to the protection of the Great Barrier Reef Marine Park through the implementation and administration of policy, procedures and systems which support the legislative requirements of the Great Barrier Reef Marine Park Zoning Plan 2003 and associated legislation.

About You

- You are a natural problem solver, a doer and are known for seeing things through.
- You will be experienced in relationship and stakeholder management.
- You have experience in database and system management with a commitment to accuracy and quality control.
- You thrive under pressure, have an eye for detail and don’t get flustered when faced with competing priorities.
- You are committed to ongoing professional development.
- You support the continual review and improvement of systems and processes for efficiency gains

Key Responsibilities

- Provide routine and straightforward client service, investigate and resolve queries and liaise effectively with internal and external stakeholders.

- Contribute to the management and ongoing development of systems, processes and procedures that support the transparent, accountable and efficient application of the Reef Authority’s permission system.

- Work collaboratively to contribute to strategic projects as required.

- Under supervision, interpret and apply relevant Commonwealth and state legislation, policy and procedures to validate and process applications for Marine Park permissions.

- Demonstrate personal initiative and problem solving skills in a team environment; commitment to teamwork and flexibility in supporting others to achieve outcomes.

For more information about this opportunity, please contact Eliza Sen Gupta, Assistant Director – Permission Systems & Compliance, Ph. 07 4750 0757

Eligibility

To be eligible for employment, candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

How to apply

Please ensure you read the instructions below and on the Position Description carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

You will be required to prepare a response document (“pitch”) in MSWord or PDF format using standard margins and size 11 Arial font.

Please prepare a ‘pitch’, as outlined in the Position Description, in relation to the advertised role, outlining:

- how your experience, abilities, knowledge and personal qualities would enable you to perform the duties and meet the technical and behavioural capabilities of the role.

- any specific examples or achievements that demonstrate your ability to perform the role.

- how you meet the eligibility requirements and qualifications for the position.

When crafting your response, we encourage you to review ‘Cracking the Code’ and the relevant Australian Public Service Work Level Standards which can be found on the Australian Public Service Commission website: www.apsc.gov.au.

Please complete your application online and provide:

- your ‘pitch’ (as described above and in the position description).
- proof of Australian citizenship (an Australian Passport or Australian Birth Certificate)
- a current curriculum vitae (resume)

Applicants are advised to read further information provided on the Great Barrier Reef Marine Park Authority Careers website.

PLEASE NOTE: - The panel may not consider additional information such as a cover letter or content exceeding the page limit.

Notes

The current position is ongoing however through this process may create a merit pool to fill similar ongoing and non-ongoing positions that become available within the next 18 months.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility

Employment with the Reef Authority is subject to:

- Conditions prescribed within the Public Service Act 1999.
- Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level.
- Evidence of citizenship status.
- Evidence of qualifications required of the role.
- Evidence of a completed national police-check with no risks identified by the Reef Authority.
- The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement.
- The Australian Government Security Clearance Application Guide Book provides information on minimum eligibility requirements for holding a security clearance at the required level. Please ensure that you are able to provide the necessary documents if you apply for the position. More information on the security clearance vetting process is available on the AGSVA website.

📌 Systems Officer
🏢 Great Barrier Reef Marine Park Authority
📍 Townsville

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