No two days are the same — and there's no time to sit still. This isn't just a desk job, it's a fast‑moving role for someone who thrives on coordination, problem‑solving, and making things happen behind the scenes for some of the world's finest superyachts.
ABOUT THE ROLE
We're an independent Australian superyacht agency at the centre of the country's maritime industry. From clearances and logistics to provisioning and permits, we manage every detail for international and domestic vessels.
Based full‑time in Cairns, this role supports our operations Manager and acts as the key contact on the ground coordinating all vessel logistics, sourcing supplies, managing crew visas, and keeping everything running smoothly. Our clients are high-profile. Discretion and professionalism are non-negotiable.
If you come from logistics, freight, events, or the maritime world or you are just the kind of person who thrives in controlled chaos and never drops a ball, then this role was built for you.
WHAT YOU WILL DO
• Coordinate vessel arrivals and departures including berths, fuel, spare parts, waste services, and technical support
• Handle customs, immigration, quarantine, and port formalities with ABF and Biosecurity
• Manage crew and contractor visa processing
• Source and procure parts and services Australia-wide
• Communicate daily with clients, crew, marina operators, and suppliers via WhatsApp and other platforms
• Keep operations running smoothly using Monday.com and AI platforms
• Manage office logistics including postage, deliveries, and our dedicated storage area
• Provide administrative support across the team
• Contribute to our social media and industry presence
• Travel between Cairns and Brisbane/Gold Coast when operational needs require it up to 30 days per year.
WHAT WE ARE LOOKING FOR
You must have:
• WhatsApp proficiency as this is how we work, day and night
• Strong written and verbal communication skills and a confident, practical approachBe tech savvy
• The ability to stay calm under pressure and manage several things at once
• A high standard of discretion. Our clients value their privacy and so do we
• Flexibility when vessels are in port, including occasional after‑hours communication to manage time‑sensitive operational needs and client requests.
• Ability to travel between Cairns and Brisbane (up to 30 days per year, travel expenses covered)
• Australian citizenship or permanent residency is required for this position
Highly regarded:
• Experience with QuickBooks, AI platforms, Excel, or Monday.com — the more the better, training provided
• Background in logistics, freight, maritime, shipping, event coordination, or HNWI service environments
• Familiarity with ABF, Biosecurity, or port formality processes
WHAT IS IN IT FOR YOU
* Company laptop and mobile phone provided
* Full-time, 38 hours per week
* Structured induction and ongoing training
* Based in Cairns, with occasional work-related travel as required
* Varied, fast-paced environment supporting visiting international superyachts
* Opportunities for professional growth and hands‑on industry learning
* You'll join a trusted, tight‑knit team in one of the world's most exciting niche industries with clear pathways for growth and global exposure
Ready to apply?
Send your resume and a short cover letter telling us why this role suits you. We will be in touch to arrange a brief phone screen as the first step.
Applications reviewed as received. We are aiming to move quickly — don't wait.
We are an equal opportunity employer. We welcome applications from all backgrounds and do not discriminate on the basis of age, gender, race, disability, religion, or any other protected attribute.