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Account manager (richmond)

Richmond
Equality Media + Marketing
Accountancy Manager
Posted: 3 October
Offer description

Equality Media + Marketing is a great place to work. We're not just saying that, we're officially the best place to work in media and marketing according to AFR Boss. We are an independent, people-first agency that aims to do things differently. We are a down-to-earth team – who work collaboratively together, and a strong positive culture is a big part of our ethos.

Since the very beginning, we wanted to offer a flexible workplace to make sure the best people face no barriers to working with us. Our biggest initiative to date? In April 2022 we implemented a 32-hour/four-day work week, and it's here to stay. The results speak for themselves. We've seen an increase in productivity, fewer sick days, and a high retention rate – 90% to be exact (which is much higher than the industry average of 60%). While we don't do it for the accolades, we had a valuable year last year and we've got a few trophies on the mantelpiece that we make sure are visible in our online meetings. Here they are (hopefully you were wondering):

- BETTER FUTURE Melbourne Design Awards | Graphic Design - Identity & Branding - Property (Gold) 2025
- Financial Review Boss | Best Places to Work 2024
- B&T; Women in Media Awards | Employer 2024
- B&T; Women in Media Awards | People & Culture 2024
- Financial Review Boss | Best Places to Work - Most Outstanding Practice, Employee Flexibility 2023
- Financial Review Boss | Best Places to Work 2022
- AdNews | Agency of the Year 2022
- REA Group | Wellbeing Initiative of the Year 2022

Equality was started seven years ago, and in that time we have grown to be a full-service media, marketing and creative business.

Role Overview

This is a full-time role for an Account Manager to support our growing client service team. The Account Manager is responsible for all marketing elements of the client's business, including strategy, media planning and buying, project and creative account management, optimisation, and reporting.

We are a flexible workplace and work on a 5-day fortnightly rotation in the office. WFH days are always a Monday and Friday, easing you into the week or the weekend and allowing for plenty of deep work time.

We are seeking a motivated individual with 3-5 years of media agency experience. Equality is a business that is growing, but we grow carefully. We add this point in because we look after our people and don't grow at the sacrifice of our team's wellbeing. On top of this, we are a small business that wants you to stay for as long as you would like, so we create roles across our business to support your growth with ours.

Key Responsibilities

- Oversee the end-to-end management of client campaigns, including media planning, buying, implementation and optimisation. Coordinate with internal and external stakeholders to ensure timely delivery of projects and exceptional client service
- Utilise data analytics tools to analyse campaign performance and derive actionable insights. Prepare fortnightly and reports for clients, highlighting key metrics, successes, and areas for improvement
- Grow and maintain strong relationships with key clients, serving as their primary point of contact within the organisation. Understand client objectives and business goals to drive campaigns and initiatives that align with their needs effectively
- Proactively identify opportunities for client growth and revenue expansion. Present innovative digital solutions and upsell additional services (creative etc.) to drive business growth

Personal Attributes

- Can-do and flexible attitude and willingness to get the job done
- Strong communication and interpersonal skills
- A team player, willing to collaborate
- Ethics and values-driven

Experience, Qualification + Skills

- 3-5 years media agency experience
- Planning and buying both offline and digital media channels
- Understanding of key media metrics and reporting KPIs and ability to intelligently apply data insights to campaign reporting
- Strong organisational and time-management skills with the ability to manage multiple accounts simultaneously
- High attention to detail
- Ability to problem-solve

📌 Account Manager
🏢 Equality Media + Marketing
📍 Richmond

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