Ready to take the next step in your career?
Join a forward-looking IT solutions provider delivering cloud, infrastructure, and cybersecurity services that empower organisations to modernise and scale. The organisation is recognised for its customer-first approach, deep technical expertise, and commitment to enabling digital transformation across industries.
Build relationships that power digital success. Apply now!
Responsibilities:
* Provide L2/L3 support for enterprise customers, focusing on reliability and performance.
* Support the Microsoft 365 suite, including Outlook, Teams, SharePoint, OneDrive, Defender, Exchange Online, and other related tools.
* Manage and troubleshoot Windows Server environments, including Active Directory and Group Policy.
* Administer and support virtualisation platforms: VMware, Hyper‐V, Nutanix.
* Maintain and monitor backup solutions, primarily Veeam, ensuring business continuity.
* Collaborate with internal teams and clients to resolve incidents, implement improvements, and optimise IT operations.
* Assist with system upgrades, migrations, and general IT projects.
Required Skills/Qualifications:
* Proven experience in L2/L3 support within enterprise environments.
* Strong expertise in Microsoft 365 administration and troubleshooting, including Exchange Online, Teams, SharePoint, OneDrive, and Defender.
* Solid experience with Windows Servers, VMware/Hyper‐V, Nutanix, and Veeam.
* Strong problem‐solving skills and ability to work independently in complex IT environments.
* Excellent communication skills and a customer‐focused approach.
* Experience supporting clients in mining or other enterprise industries is highly desirable.
Benefits:
* Work with a respected IT services provider supporting major enterprise clients.
* Gain hands‐on experience across a broad and modern IT stack.
* Collaborative and supportive team environment.
* Opportunities for professional growth and development.
Salary:
* $100,000
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