We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.
Responsibilities include:
Customer support and enquiries – via email, telephone and counter sales
Order entry and processing
Provide updates to customers on order status, pricing, product range and estimated delivery times
Provide assistance to external Sales and Warehouse teams as required
About you – Skills, experience and qualifications:
Demonstrate a passion for customer service, with previous retail and/or customer service experience
Prior experience as a Parts Interpreter or Parts Manager in a trade, retail or similar environment
Expert knowledge of mechanical, materials handling, agricultural, industrial or automotive parts is preferred
Excellent customer service and professional communication skills
Attention to detail and a 'can do' attitude
Confident computer skills, including the ability to learn an in-house ERP system
You may have an interest in cars, construction machinery, forklifts, tractors, and more.
You may have a service or parts background, or want to move away from working on the tools.
What's in it for you
You'll be part of a people-centric culture, where your well-being matters. We offer:
Recognition programs andincentives for your performance
The opportunity to join a dynamic global company that is a leader in its field
Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
Health and Wellness program and company commitment to sustainable growth
People are at our heart
TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy toworkand engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
If this sounds like the opportunity for you, click"Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.
Department Sales & Pricing
We are seeking an energetic Parts Interpreter with a primary focus on providing exceptional customer service and expert parts advice to our customers over the counter and via telephone and email.
Responsibilities include:
* Customer support and enquiries – via email, telephone and counter sales
* Interpret customer requests for parts
* Order entry and processing
* Provide updates to customers on order status, pricing, product range and estimated delivery times
* Provide assistance to external Sales and Warehouse teams as required
About you – Skills, experience and qualifications:
* Demonstrate a passion for customer service, with previous retail and/or customer service experience
* Prior experience as a Parts Interpreter or Parts Manager in a trade, retail or similar environment
* Expert knowledge of mechanical, materials handling, agricultural, industrial or automotive parts is preferred
* Excellent customer service and professional communication skills
* Attention to detail and a 'can do' attitude
* Confident computer skills, including the ability to learn an in-house ERP system
* You may have an interest in cars, construction machinery, forklifts, tractors, and more.
* You may have a service or parts background, or want to move away from working on the tools.
What's in it for you
You'll be part of a people-centric culture, where your well-being matters. We offer:
* Recognition programs andincentives for your performance
* The opportunity to join a dynamic global company that is a leader in its field
* Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
* Health and Wellness program and company commitment to sustainable growth
People are at our heart
TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy toworkand engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
If this sounds like the opportunity for you, click"Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.
Recruiter Kyla Jeanes
Client Success Implementation Manager Full-time | GemOne | Location – Olathe, KS 66062 GemOne is a TECH company within the TVH Holding that aims at developing future-proof Smart Telematics solutions...
Client Experience Manager Full-time | GemOne | Location – Olathe, KS 66062 GemOne is a TECH company within TVH Holding that aims at developing future-proof Smart Telematics solutions for optimal fleet...
Father of 6 / Problem solver / Camping lover
I love swimming, camping and being a father to six kids. People will probably describe me as a good listener, reliable friend and a thoughtful problem solver.
These characteristics also help me in my job. I am always open to listen to the customers' needs and am eager to take away their troubles and find solutions. I love the diversity that comes with it.
Rugby fanatic / Volunteer / Everybody's friend
Rugby plays a big part in my life. I am involved in the organisation of rugby in the East Midlands. And I got accepted as a volunteer for the Commonwealth Games.
I love to please customers. As a key account manager I look after some of our biggest customers. Together with the great people I get to work with of course.
I get along with people from all walks of life. Being friendly, outgoing and using a sense of humour works miracles.
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