Lead Collections Specialist
This is an exciting opportunity to drive operational efficiency and manage complex customer accounts with a focus on delivering exceptional customer service.
* Manage sensitive customer cases with professionalism and empathy.
* Drive process improvements to enhance the overall customer experience.
* Ensure compliance with relevant regulatory requirements.
A strong background in account management and customer service is essential for this role. As a collections specialist, you will have the opportunity to make a meaningful impact in our community while enjoying a supportive work environment with flexible policies.