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At GVG, we're passionate about delivering exceptional experiences for our clients. Ready to be the backbone of our client relationships at GVG? Gardner Vaughan Group is seeking detail-oriented Client & Contracts Assistant who can balance strategic thinking with hands‑on execution. Reporting directly to our Sales Manager and working alongside our Sales team, you'll be the vital link between our clients and our award‑winning projects.
For 36 years, Gardner Vaughan Group has built excellence across Southeast Brisbane, creating thriving communities through our multi‑residential developments. Our reputation for quality isn't just in our buildings, it's in every client interaction and contract we manage.
The Opportunity
We're seeking a versatile Client & Contract Assistant to join our dynamic Sales & Marketing team. In this pivotal role, you'll support our sales and customer service functions, ensuring smooth administrative operations that directly contribute to our company's success .
Your Impact
As our Client & Contract Assistant, you'll work closely with our Senior Sales Administrator and Client Liaison across two key areas:
Sales Coordination
* Manage sales contracts including updating, filing, and creation for off‑the‑plan sales and leasing
* Assist the Commercial Agent with contract requirements
* Maintain critical documentation including Contracts/EOIs & Agreements
* Conduct audits on Exclusive Use allocations with the Senior Sales Administrator
* Ensure customer information is accurately updated in our CRM system
* Support the reporting process and maintain deal statuses across all sales stages and projects
* Implement our repeat and referral buyer programs, including tracking incentives and settlement gifts
Customer Service
* Support the client handover process from six months pre‑completion to one month post‑completion
* Coordinate Owner Occupier and Investor gift packs, handover boxes, and personalized materials
* Liaise with site and cleaning teams to manage sparkle cleans and capture final condition documentation
* Attend client‑facing and industry events, assisting with preparation and delivery
* Provide support for walkthroughs and GVG branded events
The ideal candidate brings
* A positive, can‑do attitude and calm demeanor
* Previous administrative experience
* Exceptional organisational and time‑management skills
* Problem‑solving capabilities
* Proficiency with Google Applications
* Strong written and verbal communication skills
* Meticulous attention to detail
* Flexibility to adapt to changing priorities
* Willingness to contribute to continuous improvement initiatives
What We Offer
* A collaborative team environment where your contributions are valued
* Opportunity to work across multiple departments and develop diverse skills
* Support for professional growth and development
* A culture that embraces positive, empathetic, and team‑oriented attitudes
How To Apply
If you're ready to join a team that values collaboration, transparency, and exceptional client service, we'd love to hear from you. Share your resume and a brief cover letter highlighting how your skills and experience align with our requirements. Apply now – by submitting your resume complete with references. For questions about this role, please contact GVG HR at
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