About The Role
As our Membership Finance Administrator, you will be responsible for monitoring outstanding membership payments and maintaining accurate debtor records. You will carry out structured and professional credit control activities at 30, 60 and 90 days, while also supporting the annual membership renewal and invoicing process. The role includes responding to member enquiries about invoices, renewals and payment methods, as well as maintaining accurate and confidential membership records within the CRM system. You will also communicate courteously and professionally with members, suppliers and colleagues.
What We Offer
* Competitive salary of £26,000 pro‐rated
* Company pension and healthcare package
* 23 days holiday pro rata (rising to 27 days with additional years of service)
* Extended paid leave over the Christmas break
* Flexible working opportunities
* Supportive, professional and friendly working environment
* Free onsite parking in Ipswich
About You
We're looking for a proactive and reliable Membership Finance Administrator with the following skills and experience.
Essential
* Experience in financial administration, accounts receivable or credit control
* Excellent organisational skills and attention to detail
* A customer focused approach and confidence handling payment conversations
* Competent IT skills, including CRM systems and Microsoft Office
Desirable
* Knowledge of basic accounting or finance processes
* Experience using finance or membership management systems
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
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