Group Aftermarket Administration Officer
We currently have a full-time or part-time permanent position available for a Group Aftermarket Administration Officer at our Mildura Head Office.
About Us
Haeusler's Group is a family-owned company with five locations from Mildura to Shepparton. We are well-established industry leaders in agricultural products and believe our customers deserve a partnership that helps their business succeed.
The Role
You will be responsible for performing a range of tasks including, but not limited to:
* Warranty claim submission for Group Aftermarket.
* Assisting with the management and submission of damages and shortage claims.
* Processing warranty claims including those for shortages, damages and special allowances
* Generating Aftermarket reports for the Group Aftermarket Manager
* Providing Group Service Administration Training.
* Performs CDI administration tasks.
* Assisting with the development and documentation of processes, policies and procedure's.
* Monitoring John Deere Product Improvement Programs.
* Monitoring and task management of John Deere Expert Alerts via eMD.
* Providing assistance to Group Aftermarket Manager as required.
To be successful you will need
* Current and valid driver's license.
* Reliable, punctual with a strong work ethic
* Self-motivated, organised with attention to detail and ability to work within a team or independently.
* Excellent verbal, written and interpersonal communication skills.
* Strong organisational and prioritisation skills.
* Computer literacy, with proficiency in Microsoft Office programs
* Well presented.
Preferred
* Previous experience in Service Administration or similar position.
* Previous experience working in a Agricultural, Automotive, Road Transport of Earthmoving Dealership.
What we'll provide you
* Above award pay rates
* Allowances (additional to base salary)
* Ongoing training and support
* Uniform and Personal Protective Equipment
* Multi-site organisation with room to move or transfer
* Friendly welcoming team environment
* Company health and wellbeing program
* Employee Assistance Program
Your Application
For a copy of the Position Description, please refer to our career's page on our website: .
Or to apply, click on the Apply Link.