About Our Client
Our client was founded in Germany and is now Australia's Heartbeat of New Energy. Their vision is for Australians to live on sunlight and wind forever for free, by providing access to the cleanest and most affordable electricity possible. They believe New Energy is the answer: tailoring renewable, flexible, economical and carefree solutions for Australians backed by German development, technology and design.
Job Details
$37 p/h + penalties, ASAP start, 25 hours per week, Coombabah location.
What You Will Be Doing
* Contacting customers via phone to provide updates on the progress of jobs and services.
* Answering incoming customer enquiries and directing calls where required.
* Maintaining accurate customer records and updating internal systems.
* Assisting with general administrative and office support duties.
* Scheduling appointments and coordinating job progress updates.
* Responding to emails and customer correspondence in a professional manner.
* Liaising with internal staff to obtain accurate job status information.
* Filing, data entry, and document management.
* Assisting with ad hoc administrative tasks as directed.
* Maintaining a professional and customer-focused approach at all times.
What You Will Need
* Previous administration, customer service, or call handling experience preferred.
* Well-spoken with strong verbal and written communication skills.
* Confident and professional phone manner.
* Strong organisational skills and attention to detail.
* Ability to multitask and prioritise workloads effectively.
* Basic computer skills including Microsoft Office and email systems.
* Reliable, punctual, and adaptable to changing business needs.
* Ability to work independently and within a team environment.
* High level of professionalism and customer service focus.
What's in it for you?
* Work with a great team.
* Immediate start.
* Work-life balance.
Equal Employment Opportunity
At WorkPac, we foster a work setting where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture and ability.
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