Care Team Leader
We have an exciting opportunity for a Care Team Leader to join our team in Osborne Park and out in the community, on a full-time basis. Hours of work will be 7am - 3.30pm. Whilst reporting directly to the Community Manager, you will support and mentor direct care staff to provide quality care to clients/carers within the Community
The suburbs this role will cover includes, but are not limited to: East Perth, Highgate, Leederville, Mount Lawley, North Perth, Northbridge, Perth, West Leederville, West Perth.
Key Responsibilities
- Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
- Manage and document employee performance issues.
- Lead and promote safe work culture to reduce safety incidents and loss time injury.
- Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information
- Ensure new employees have been provided with adequate knowledge of their role and responsibilities
- Manage and authorise weekly/fortnightly timesheets
- Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery
- Allocate suitable resources and implement support plans to ensure quality care is delivered
- Document, report and action hazards and incidents to ensure safe work procedures are followed
- Ensure the integrity of client documents and reports are correct, maintained and delivered
About You
The ideal candidate will have a strong background within the Aged Care Industry. In addition to this, candidates will be able to demonstrate the following experience, skills and attributes:
- An understanding of health care within a community environment.
- Demonstrated experience in leading a team to achieve outcomes.
- Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
- Decision making and problem-solving skills to innovatively manage the provision of service delivery.
- A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
- Time management and organisational skills to effectively plan and prioritise work tasks.
- Knowledge of service provision, allocation and compliance with contractual obligations.
- Knowledge of manual handling principles with the ability to train others.
- A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.
Under the Aged Care act 1997, successful candidates will be required to provide a satisfactory National Police Clearance prior to commencement.
Benefits
- Professional Development supported & Study Leave supported
- Internal referral rewards - refer a friend or family member receive a $250 e-voucher
- Salary packaged vehicle
- Prospect to purchase extra leave
- Comprehensive orientation programme
- Devices and consumables provided to assist you in delivering care (including laptop and smart phone)
- Subsidised gym membership - $15 per week to access hundreds of different fitness venues
- Health insurance programmes - 12% discount with HBF
- Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more *providers subject to change
- Mental health support - up to 3 free sessions with a degree-qualified psychologist per year
Attractive salary packaging options - up to $18,550 tax free, Leave loading payments, Optional Salary packaged vehicle
To submit your application, click ‘Apply'.
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