A university in New South Wales is seeking a Service Desk Analyst to provide first-line support and resolve user issues effectively. The role demands strong problem-solving and communication skills to maintain customer satisfaction. This is a full-time, fixed-term position lasting 18 months, with a salary range of £29,478 – £33,149 per annum. The university values diversity and encourages applications from underrepresented communities.#J-18808-Ljbffr