Clark Rubber Rockhampton is a dynamic retail and service store, providing retail sales of pools, foam, rubber, and commercial cleaning supplies. We trade 7 days a week, have multiple Pool Service vans on the road, and offer an in-house cushion coverings service as well as over-the-counter sales.
We are seeking a suitably qualified Assistant Store Manager to assist the owners in maintaining our position as a market leader in Central Queensland.
The role includes:
* Customer service and liaison with Pool Technicians in the field
* Coordinating jobs and overseeing daily operations of the retail store
* Monitoring stock levels, overseeing stock receipt, merchandising, freight, and general housekeeping
* Assisting owners with KPIs and store standards to meet targets
* Data entry for Pool Service Customers and Point Of Sale
Customer service excellence is a priority for us. The role requires the ability to multitask and think outside the box to solve customer inquiries, especially given our diverse customer base, including mining businesses, coal mines, and the local beef industry.
All training will be provided through the online learning portal.
Job Requirements
* Store Management Experience: Manage and coordinate the day-to-day activities of the retail store
* Customer Service: Provide excellent customer service and resolve customer complaints
* Inventory Management: Monitor and control stock levels, ensuring accurate inventory records
* Data Entry: Accurately enter data for Pool Service Customers and Point Of Sale
Benefits
We offer a competitive salary and benefits package, including opportunities for career advancement and professional development.
About Us
Clark Rubber is a successful Australian retailer with a history dating back to 1946. With over 65 stores nationwide, we are specialists in pools, foam, and rubber, serving a diverse customer base including families, tradies, hobbyists, and commercial clients.