Employment DetailsEmployment Type: Full-TimeSalary: $112,847 plus superannuation (based on skills and experience)Eligibility: Australian Citizen or Permanent ResidentStart Date: NegotiableAbout the RoleThe Technical Support Lead supports the Service Delivery Manager in leading and managing the workload of a team of customer-centric Technical Support Officers. This position ensures the provision of high-quality and timely technical support to staff and students across the archdiocese. The Technical Support Lead oversees the daily operations of the service delivery function, providing leadership and support to the service delivery team.About UsThe Catholic Archdiocese of Canberra and Goulburn Education Limited (CECG) plays an integral role in education in the ACT and NSW, operating 56 Schools and nine Early Learning Centres (ELCs). The Catholic Education Office (CEO) provides corporate services to Schools and ELCs. The CEO includes seven Service Areas: Education and Performance Improvement, Catholic Identity, School and Family Services, Strategy and Special Projects, Finance and Infrastructure, Information and Communication Technology, and People and Culture.Benefits and OpportunitiesAttractive remuneration packageAccess to salary packaging, including novated leasing24 weeks of paid parental leave (maternity/adoption)Up to 14 weeks paid parental leave (paternity/non-initial primary carer leave)Support for professional development and study opportunitiesAccess to our People Wellbeing Program, FlourishQualificationsDiploma or similar certification in Information Technology or equivalent industry experienceCurrent ITIL Foundation certificationWillingness to become certified in MS-900, AZ-900, and SC-900 Microsoft CertificationsWorking with Vulnerable People (WWVP) and Working with Children’s Check (WWCC) registrationsDriver’s LicenceApplication ProcessApplicants are required to submit a current resume and a cover letter addressing the selection criteria outlined in the Position Description.The CEO is committed to workforce diversity and creating inclusive workplaces. We welcome applications from candidates of all diversity groups to support our system of Schools and ELCs in delivering quality education outcomes for students.For more information about the role and CECG, please visit our website.If you have questions about the recruitment process, contact the Recruitment Team Leader at 02 6234 5427 or via email at recruitment@cg.catholic.edu.au.
#J-18808-Ljbffr