Join to apply for the Boutique Manager - Queens Plaza role at L'Occitane Australia & New Zealand.
About L'Occitane En Provence
L’Occitane en Provence is a natural and luxurious beauty brand renowned worldwide, originating from Provence in the South of France with a focus on ethical and socially responsible processes since 1976. The company boasts over 2,200 boutiques worldwide and is committed to a diverse and inclusive organisational culture.
About the Role
We’re seeking an experienced and passionate full‑time Boutique Manager to lead the daily operations of our Queens Plaza Boutique, inspiring a high‑performing team and delivering an elevated, memorable guest experience.
Key Responsibilities
* Oversee all aspects of the boutique's operations
* Ensure the highest level of service is given to our guests, measured against set objectives
* Inspire, coach, and motivate the team to consistently achieve sales targets and KPIs
* Uphold brand standards and ensure a seamless, guest‑first experience
* Execute visual merchandising and stock management in line with company guidelines
* Administrative responsibility for weekly boutique reporting
* Lead and contribute to a positive and collaborative team culture
About You
* A minimum of 1-2 years' experience in a role within a similar retail business
* Experience in an assistant manager or similar management role
* Excellent communication skills, both verbal and written
* Strong team player with the ability to motivate and inspire a team
* Understanding of KPIs and the ability to analyse and report figures
* Skin care experience is ideal but not essential
What's in it for you?
* A competitive salary package including generous team discounts, product allowances & incentives
* A feedback rich culture that supports openness and transparency.
* A company that focuses on training, development and internal career progression
* Being part of a B Corp certified company committed to sustainability through refillable innovations and zero‑plastic‑waste product development!
* Offering extra paid days off for special occasions, along with milestone gifts and a ton of rewards!
* Access to our free EAP and fortnightly mental health magazines for tips on wellness
We are committed to Justice, Equity, Diversity, and Inclusion (JEDI), actively fostering an environment where all candidates are valued, respected, and provided equitable opportunities to thrive, regardless of background or identity.
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