Job Title: Customer Service Representative
Company: KFC Roofing Supplies Pty Ltd.
Employment Type: Full-time, on-site role.
About Our Business
KFC Roofing Supplies Pty Ltd is a leading provider of high-quality roofing materials and solutions to the construction industry. We pride ourselves on exceptional customer service, innovative products, and commitment to sustainability.
Role Overview
This full-time, on-site position involves providing exceptional customer service, ensuring satisfaction, and enhancing the overall customer experience. Key responsibilities include responding to inquiries, providing product information, collaborating with teams, and contributing to process improvements.
Key Requirements
* Previous experience in a customer-facing role, preferably in the roofing or construction industry.
* Excellent communication and interpersonal skills.
* Problem-solving and conflict resolution abilities.
* Ability to work in a fast-paced environment and adapt to changing needs.
* Proficiency with computer systems and software.
* A genuine desire to help others and provide outstanding service.
* Accuracy and efficiency when processing orders.
Additional Information
Seniority level: Entry-level position.
Industry: Wholesale Building Materials.