This position can be based in Adelaide, Brisbane, Hobart, Melbourne or Sydney.
Position Overview
The Training Officer plays an important role in supporting nationally consistent learning that builds operational capability across Court and Tribunal Services (CTS). As part of the Courts operational structure, the role contributes to the development and delivery of training that enables effective, timely and high-quality service delivery across CTS.
The role sits within the Knowledge and Training team and reports to the Training Team Leader. The Knowledge and Training team is part of Court and Tribunal Services, which operates across the Federal Court of Australia and the Federal Circuit and Family Court of Australia supporting both general federal law and family law jurisdictions and practice areas.
The Training Officer supports the delivery of a national training program focused on CTS operational processes, procedures and systems. The role contributes to ensuring staff are equipped with the knowledge and skills required to perform their roles effectively and support CTS operational objectives.
This includes the creation and delivery of operational training content that supports high-quality client service delivery across CTS. Training content supports nationally delivered services including client engagement, enquiry handling and document management and processing, as well as locally delivered services that support court operations for the judiciary, registrars, Court Child Experts and members of the public.
Key Responsibilities and Duties
Under the direction of Training Team Leader:
* Assist in conducting training needs analyses to determine current skill gaps and future training requirements within Court and Tribunal Services.
* Contribute to the development and delivery of comprehensive training programs that address identified needs and align with organisational objectives including creating appropriate training materials, manuals, e-learning modules, and presentations.
* Create and update training materials and SharePoint content.
* Develop and administer assessments to measure training effectiveness and employee learning and provide reports on outcomes to senior management.
* Maintain accurate records of training activities, participant attendance, and assessment results and coordinate training schedules in consultation with managers and team leaders.
* Monitor and evaluate the effectiveness of training programs to maintain continuous improvement and provide post-training support to ensure the application of new skills in the organisation.
* Ensure training programs are accessible, inclusive and contribute towards fostering a culture of continuous and innovative learning and development within the organisation.
* Build and maintain relationships with stakeholders to ensure the effective delivery of training and development sessions. Collaborate with key stakeholders to identify opportunities for awareness-raising and training presentations within their existing programs.
* Support the development of training modules and presentations that build the capability, knowledge and skills of staff to enhance staff ability to deliver high quality client service.
Selection Criteria
* Understanding of the functions of the Courts including relevant legislation, policy, case management systems and business processes and where the training officer role fits within this structure; or the ability to quickly acquire this knowledge.
* Experience in adult learning and the design, development, and delivery of training across a variety of forums including face‐to‐face and face‐to‐screen.
* Well‐developed written and verbal communication skills and the ability to facilitate group discussions and to gather and collate information to identify skill gaps and to distil this into a formal training program.
* Strong presentation skills and attention to detail to develop professional training programs and materials and to deliver training to a consistently high standard.
* An ability to identify through data analysis and feedback where improvements and enhancements to training programs and materials are required.
* An ability to support and coach employees to enable them to apply new skills and knowledge imparted by training programs.
* High level administrative and coordination skills including an ability to maintain accurate records, coordinate schedules and maintain currency of training materials.
Applications close on Tuesday 26 May 2026 at 11:30pm (AEST).
Formal Qualifications
Qualification in Education and Workplace Training and Assessment or relevant related work experience.
Diversity and Inclusion
Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability.
First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter‐generational workforce and supporting gender equity and families.
Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have disability; and meet the minimum requirements for the job. For more information visit https://www.apsc.gov.au/recruitability
Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999, and the following:
* Australian citizenship – the successful applicant must hold Australian citizenship;
* Security and character clearance – the successful applicant must satisfy a Police Records Check, and may also be required to complete security clearances during the court of their employment;
* Health clearance – the successful applicant may be required to complete a health declaration or attend a medical assessment to confirm their fitness for duty.
Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply, but note that they cannot be engaged until their redundancy benefit period has expired.
Contact Officer
For more information, please contact Kristy Freeme, Manager, Court Services on (07) 3052 4198
How to apply
To apply, please complete the application form on the Court's careers portal.
As part of your application, you will be required to submit a written response to the selection criteria listed in the position description (maximum word limit 1500). Please ensure this document is attached before submitting your application.
If you have any issues with applying please email
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