Role Overview
We are seeking a highly motivated and customer-focused professional to take on the role of Airport Operations Manager. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service, managing day-to-day operations, and driving revenue growth.
Key Responsibilities:
* Manage the overall performance of airport operations, ensuring seamless customer experiences
* Develop and implement strategies to increase revenue, reduce costs, and improve efficiency
* All aspects of staff management, including recruitment, training, and performance monitoring
* Foster a positive team culture, promoting open communication and collaboration
* Analyze Key Performance Indicators (KPIs) to identify areas for improvement and develop data-driven solutions
* Implement initiatives to increase vehicle utilization and fleet availability
Requirements:
* Proven experience in the transportation or car rental industry, with a strong track record of achieving sales targets and driving business growth
* Excellent leadership and team management skills, with the ability to motivate and empower teams to deliver exceptional results
* Strong written and verbal communication skills, with the ability to effectively communicate with customers, colleagues, and stakeholders
* Financial acumen and analytical skills, with the ability to interpret financial data and make informed business decisions
* A valid Australian driver's license and a clean driving record