100% Australian owned company - Outstanding company culture
Awesome mix of systems and network technologies
Competitive salary and benefits
About the company.
West is proud to partner with this well-known, Australian-owned company that leads the industry with their innovative approach.
As part of the dynamic IT team, you'll be a key member of the infrastructure support team with a proactive mindset to take ownership of service delivery to end-users.
To be successful you will have positive energy, passion for the job, ability to embrace challenges.
Your responsibilities will include:
•Being the escalation point for level three incidents, addressing user-related issues, and providing solutions.
•Configuration and maintenance of cloud and on-prem infrastructure, applications, networks, and security.
•Monitoring physical and virtual infrastructures for potential issues.
•Configuring, testing, and maintaining and support of networking equipment including routers, switches and firewalls.
•Making recommendations for system improvements and process efficiency.
•Managing and supporting print services and VOIP telephony.
Essential qualifications and skills needed for the role:
•Tertiary qualifications in an IT/Technical discipline.
•Exceptional communication and presentation skills.
•4+ years of experience supporting and administering
•Windows server systems and networks including routers, firewalls and switches.
•Sound knowledge of IT infrastructure components and processes.
•Strong technical and diagnostic skills, adept at solving complex technical issues.
Benefits you'll enjoy will include:
•On-the-job learning opportunities and training.
•Wellbeing programs by in-house specialists.
•Free health checks, skin checks, and flu vaccines.
•Paid volunteering leave to support local communities.