Job Title: Customer Service Support Specialist
We are seeking a highly skilled and motivated customer service support specialist to join our team.
Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner.
* Capture and maintain accurate customer information in the CRM system.
* Provide ongoing support to sales personnel and assist in training others in procedures.
* Process accounts payable and receivable, including invoice preparation and reconciliations.
* Assist with data entry and financial tasks such as bank account management and expense tracking.
* Support the sales team with up-to-date pricing and marketing content.
* Maintain accurate stock levels and process orders efficiently.
* Attend field days and business events to promote the company's products and services.
* Maintain a safe and clean office environment.
* Contribute to developing and maintaining internal procedures.