A major Australian technology organisation is seeking a Help Desk Engineer to support secure ICT environments for critical national programs. The role involves leading incident resolution, performing systems administration, and providing hands-on support in cities like Canberra, Adelaide, Wollongong, or Melbourne. Ideal candidates have a degree in ICT, experience in service desk environments, and are capable of mentoring junior staff. This position offers flexible work options and a collaborative team environment.#J-18808-Ljbffr